Terms and Conditions spin123

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and spin123 ("Platform", "We", "Company"). This document takes effect as soon as you click the "Register" button or access any part of the spin123 platform.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy us, all of which together form the entire agreement between you and spin123.

Spin123 reserves the right to update or amend these Terms at any time. Notification will be sent via email or in-app notification. Continued use of the platform after amendments constitutes acceptance of the revised terms.

To register and use the spin123 platform, you must meet all of the following eligibility requirements:

• Minimum age 18 years — this platform is for adults only. Use by those under the age of 18 is strictly prohibited.
• Full legal capacity to enter into a binding agreement.
• Not a resident or national of any region or country where use of such a platform is prohibited under local law.
• Have not self-identified or are not listed on any voluntary self-exclusion programme.
• Only one account is permitted per individual, IP address, residential address, device, or household.

All members are required to complete registration with accurate, truthful and up-to-date information. Providing false information is a serious violation that may result in account closure and forfeiture of funds.

The KYC (Know Your Customer) process is mandatory before your first withdrawal. Required documents include:

• MyKad (front and back) or a valid Malaysian Passport.
• A selfie with your identity document for facial verification.
• Proof of ownership of the bank account or e-wallet to be used for withdrawal.

Spin123 reserves the right to request additional supporting documents at any time. KYC verification is typically completed within 1–24 hours. Once verified, KYC status remains active and does not need to be repeated unless personal information changes.

Spin123 accepts deposits via a variety of secure and legitimate payment methods. All deposits must be made using a payment method registered in the same member's name — transfers from third-party accounts are not permitted.

• Minimum deposit: RM30 (or equivalent for other methods)
• All deposits are processed instantly and credited automatically to your account balance.
• Spin123 does not charge any deposit processing fees.
• Deposited funds do not earn interest and cannot be transferred to third-party accounts.

Members who have completed KYC verification may withdraw at any time using their registered method. Withdrawals are processed by the spin123 automated system and vary by selected method:

• e-Wallet (Touch 'n Go, GrabPay, ShopeePay): 2–5 minutes
• DuitNow: 5–15 minutes
• FPX Bank Transfer: 15 minutes – 2 hours
• USDT (Crypto): 10–30 minutes (subject to network charges)

Daily withdrawal limits vary by method and the member's VIP tier. All withdrawals must be made to an account in the member's own name. spin123 reserves the right to conduct additional checks on withdrawals that exceed certain limits or are deemed suspicious.

Spin123 offers various bonuses and promotions from time to time. Each bonus is subject to specific terms stated at the time of the offer. The following are general conditions that apply to all bonuses:

• Wagering requirement must be met before bonus funds can be withdrawn. Wagering requirements vary by bonus type.
• Bonuses are valid for one account per individual, residential address, or device. Bonus abuse via multiple accounts will result in bonus cancellation and closure of all associated accounts.
• Cash balance will be applied before bonus balance on every wager.
• Some games may be excluded from contributing to bonus wagering requirements. The list of eligible games is specified in each promotion's terms.
• Spin123 reserves the right to withdraw or modify any bonus without prior notice if there are signs of abuse.

All games offered on the spin123 platform use a certified Random Number Generator (RNG) audited by independent international bodies. This ensures every game result is entirely random and fair.

Game results displayed on screen are final. spin123 is not liable for any technical errors, network disruptions, or connection loss during an active game. In cases where a game is not completed due to a technical disruption, spin123 will review the server logs and resolve the game based on valid data.

• Minimum and maximum betting limits for each game are displayed within the respective game interface.
• Some games may not be available in certain geographic regions.
• Spin123 reserves the right to remove any game without prior notice.

You are solely responsible for keeping your account login credentials confidential. spin123 will never ask for your password via email, SMS, or live chat — do not share your password with anyone.

• Enable two-factor authentication (2FA) for stronger account protection.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not reuse the same password for other accounts.
• Log out of your account after every session, especially on shared devices.

Report any suspicious activity on your account to the spin123 support team immediately via live chat. spin123 is not liable for losses resulting from unauthorised access caused by a member's own negligence.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all funds:

• Identity fraud — registering using another person's identity or false information.
• Multiple accounts — owning or operating more than one account.
• Bonus abuse — exploiting the bonus system in an unfair manner.
• Collusion — colluding with other players to manipulate game outcomes.
• Use of automated software — bots, scripts, or any unauthorized automation.
• Money laundering — using the platform as a channel for money laundering.
• Threats or harassment against staff or other players.

Spin123 provides the platform on an "as-is" basis. While we strive to ensure the platform operates without interruption, we cannot fully guarantee the absence of technical disruptions.

Spin123 is not liable for:

• Indirect, incidental or consequential losses arising from use of the platform.
• Service disruptions due to system maintenance, software updates, or circumstances beyond our control.
• Losses due to device failure, the user's internet connection or third-party network issues.
• Game results generated during a verified technical outage.

In all circumstances, spin123's maximum liability to any member is limited to the total amount of active deposits made by that member within 30 days prior to the claim.

Closure by member: You may close your spin123 account at any time by contacting customer support. Before closure, ensure all active balances have been withdrawn. Unclaimed balances within 90 days of the closure request may be subject to fund dormancy policy.

Closure by spin123: We reserve the right to suspend or close an account at any time without prior notice if:

• There is suspicion or evidence of fraud, collusion or system abuse.
• The member has breached any section of these Terms.
• Legal or regulatory compliance requires it.
• Account inactive for more than 12 consecutive months.

Spin123 is committed to promoting a healthy and responsible gaming culture. We provide a range of self-control tools to help members manage their gaming habits:

• Deposit limit — set your daily, weekly, or monthly deposit limits.
• Session time limit — limit your daily gaming session duration.
• Loss limit — set the maximum loss amount you are willing to accept.
• Forced break or session timeout — the system will automatically log you out when the session limit is reached.
• Temporary self-exclusion — temporarily suspend your account for anywhere from 24 hours to 6 months.
• Permanent self-exclusion — the option to permanently close your account if you feel gaming is negatively impacting your life.

If you or someone you know has a gambling problem, please seek help immediately. For more information, visit the Responsible Gaming us.

Spin123 reserves the right to update, amend, or replace any part of these Terms at any time. When amendments are made:

• The "Updated" date at the top of the document will be changed.
• Members will be notified via in-app notification or email for any material amendments.
• Continued use of the platform after any amendment takes effect constitutes acceptance of the updated terms.

We encourage members to check this page regularly to ensure you are always aware of the latest terms applicable to your use.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, the spin123 support team is ready to assist:

• Live Chat: Via the spin123 app or website — available 24/7 with a 2–5 minute response time.
• Email: [email protected] (for reference only — do not click, please type manually)
• FAQ: Visit the page FAQ us for answers to common questions.

These Terms and Conditions are governed by applicable law, and any dispute that cannot be resolved amicably will be referred to the appropriate tribunal or court.